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ARM Hub and DKE collaborate on Data and AI-as-a-Service

The ARM Hub is pleased to announce a collaboration with DKE to deliver its Data and AI-as-a-service initiative ...

ARM Hub is pleased to announce an official collaboration with Australian software company Data Knowledge Enterprise (DKE) to deliver its Data and AI-as-a-Service initiative.

Data and AI-as-a-Service is scalable and secure data and AI infrastructure designed to help companies to maximise their data to make informed business decisions.

Introduction of Data and AI-as-a-Service

The ARM Hub has been working with its manufacturing clients and university partners on data and AI since 2022.

One of the key challenges faced by manufacturers is data management – a necessity for companies committed to digital transformation.

An initial service to clients through five voluntary digital advisors was replaced with the Data and AI-as-a-Service in 2023 as industry sought to harness the value of GenAI following the release of ChatGPT.

DKE, led by Dr Roozbeh Derakhshan*, was appointed following a public tender process to collaborate on the delivery of the service.

The importance of data management

Data and AI-as-a-Service is designed to help companies to grow their business using AI.

Every business collects data, whether from operations, sales, or customers. Unfortunately, many miss out on valuable intelligence because they do not have the ability to bring the date from its many sources into one platform.

This is particularly true for small and medium-sized companies (93% of all Australian business) because they cannot afford to build and maintain internal data management infrastructure.

A solution is the tailoring of AI tools for each business, such as chatbots and synthetic data generation.

Working with DKE

DKE has played a significant role in helping the ARM Hub to partner with Databricks, which is supporting its Data and AI-as-a-Service.

The Databricks Data Intelligence Platform combines capabilities in data engineering, data science, analytics, and machine learning. It is designed to streamline the process of turning big data into actional insights by providing tools for managing data workflows, collaborative project environments, and robust analytics, all of a scalable cloud infrastructure.

In mid-2024, the ARM Hub hosted an industry seminar to showcase the application of the Data and AI-as-a-service with Databricks and DKE.

A key aspect was the demonstration of ARMBot by ARM Hub AI Engineer, Callum Elder.

Developed with DKE, ARMBot is a Retrieval Augmented Generation-based Large Language Model (LLM) for ARM Hub.

Like ChatGPT, ARMBot is a query and response-based model; however, ARMBot stores selected LLMs locally, only drawing on ARM Hub data.

DKE is also helping the ARM Hub to deliver the ARM Hub AI Adopt Centre for the Australian Government.

*Dr Derakhshan is married to ARM Hub Founder and CEO Professor Cori Stewart. Professor Stewart was not involved in the selection process of the public tender.